Privacy Policy & Data Protection Notice

1. Responsible Party Identification

In terms of Section 1 of the Protection of Personal Information Act (Act No. 4 of 2013), the Joint Responsible Parties determining the purpose and means of personal information processing for transactions and inquiries initiated through rohanrealty.co.za are:

• Licensed Firm: Blue Ocean Realty (Pty) Ltd, an accredited property practitioner firm registered with the Property Practitioners Regulatory Authority (PPRA). Physical Address: Suite 6, 66 Adelaide Tambo Drive, Durban North, 4051, KwaZulu-Natal. Email: info@blueoceanrealty.co.za.
• Affiliated Practitioner: Rohan Ramlall, Candidate Property Practitioner operating under the active mentorship and statutory supervision of Principal Property Practitioner Benjamin Govindraj at Blue Ocean Realty (Pty) Ltd. Direct Mobile: +27 69 522 4226.

2. Categories of Personal Information Collected

We collect and process personal information necessary to deliver private real estate advisory, schedule viewings, and conclude property mandates. This includes:

• Direct Identifiers: First name, surname, title, and preferred form of address.
• Contact Details: Verified mobile telephone number, WhatsApp contact identifier, and personal or corporate email address.
• Location & Viewing Data: Physical address, residential jurisdiction, and scheduling preferences for on-site property walkthroughs.
• Acquisition & Investment Parameters: Desired price brackets, property asset class (luxury residential, commercial office, logistics/industrial, or development land), tenant space requirements, and gross lettable area (GLA) criteria.
• FICA & Pre-Qualification Status: Proof of funds, preliminary pre-qualification confirmations, corporate entity registration numbers, and identity verification documents required under the Financial Intelligence Centre Act (FICA).
• Digital Technical Identifiers: Anonymized analytical telemetry, browser user-agent data, referrers, and session cookies utilized to maintain site performance and security.

3. Purpose and Legal Basis for Processing

Personal information is processed strictly under the following lawful grounds established under Section 11 of POPIA:

• Fulfilling Client Enquiries: Responding to buyer, seller, and tenant briefs, distributing confidential Property Information Packs (PIPs), and scheduling private viewings.
• Mandate & Contract Administration: Facilitating formal sole mandates, open mandates, Offers to Purchase (OTPs), and commercial lease agreements concluded via Blue Ocean Realty (Pty) Ltd.
• Statutory & Anti-Money Laundering Compliance: Conducting client identity verification and due diligence pursuant to the Financial Intelligence Centre Act (FICA Act 38 of 2001) prior to concluding transactional documents.
• Direct Communications: Relaying updates regarding off-market acquisitions, valuation reports, or relevant investment releases where explicit opt-in consent has been granted.

4. Third-Party Disclosures & Data Transfers

Zero Data Selling: We do not sell, rent, monetize, or trade client personal information to any third-party marketing brokers or advertising networks.

Information is shared only on a strictly need-to-know basis to advance legitimate real estate transactions, specifically with:

• Designated Supervising Principals: Benjamin Govindraj and senior executive deal managers at Blue Ocean Realty (Pty) Ltd.
• Appointed Conveyancing Attorneys: Law firms instructed by the seller or buyer to draft transaction contracts, register title deeds, and administer Section 54 conveyancer trust guarantees.
• Mortgage Originators & Financial Institutions: Accredited bond originators specifically authorized by the client to pursue home loan or commercial facility pre-approvals.
• Mandated Sellers & Landlords: In order to arrange secure physical property inspections, verify security clearance at gated estates, and submit bona fide offers.

5. Security Safeguards & Data Retention

We implement appropriate, reasonable technical and organizational measures to protect personal information against loss, unauthorized access, destruction, or unlawful disclosure.

Client transaction records, FICA verification files, and mandate contracts are retained for a minimum statutory period of five (5) years in compliance with Section 29 of the Financial Intelligence Centre Act and Section 55 of the Property Practitioners Act 22 of 2019, after which records are securely destroyed or permanently anonymized.

6. Data Subject Rights Under POPIA

As a data subject under South African law, you hold the following rights regarding your personal information:

• Right of Access: You may request confirmation of what personal information is held by Blue Ocean Realty (Pty) Ltd and Rohan Ramlall.
• Right to Rectification: You may request correction of any inaccurate, irrelevant, outdated, or incomplete personal data.
• Right to Object & Delete: You may object to the processing of your data on reasonable grounds or request the deletion of records, subject to statutory retention obligations under FICA and PPRA rules.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without retroactive penalty.

To exercise any of these rights, please submit a written request to:
Information Officer / Compliance Desk: info@blueoceanrealty.co.za | Direct Telephone: +27 69 522 4226.

7. Regulatory Recourse & Information Regulator Details

If you believe your personal data rights have been compromised or that our processing does not conform with POPIA, you have the statutory right to lodge a complaint with the Information Regulator of South Africa: